Shipping and Delivery Policy
Last Updated: 27 October 2026
At Mahesh Namkeen, we strive to deliver your favourite namkeens, snacks, and sweets safely, securely, and on time. This Shipping and Delivery Policy explains how we process, ship, and deliver orders placed through our website.
1. Order Processing
Orders are processed after successful confirmation and payment, where applicable. Orders are generally processed within 1–2 business days, excluding Sundays and public holidays.
During festivals, promotional campaigns, or periods of high demand, processing may take longer than usual.
2. Shipping and Delivery Time
Estimated delivery time is 3–7 business days from the date of dispatch, depending on the customer's location, courier availability, and other logistical factors.
Note: Delivery timelines are estimates and may vary due to unforeseen circumstances.
3. Shipping Charges
Applicable shipping charges will be displayed at checkout before the order is confirmed.
4. Delivery Locations
We deliver to serviceable PIN codes across India. Delivery availability depends on the location and courier service coverage.
Customers are requested to provide accurate delivery addresses and contact details while placing an order.
5. Order Tracking
Once your order has been dispatched, tracking details will be shared through SMS, email, or WhatsApp, where available. Customers can use these details to track their shipments.
6. Delayed or Undelivered Orders
If your order is delayed beyond the estimated delivery period, please contact our customer support team with your order number. We will assist you in checking the shipment status.
Delivery may be affected by weather conditions, courier delays, public holidays, or other circumstances beyond our control.
7. Damaged, Missing, or Incorrect Products
If you receive a damaged package, missing items, or products different from what you ordered, please contact us promptly at +91-9580590590.
Please provide your order number and clear photographs or other relevant evidence to help us investigate and resolve the issue in accordance with our applicable policies.
8. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate shipping details. Incorrect addresses, unavailable recipients, or unsuccessful delivery attempts may result in delays or additional delivery attempts.
Please contact us as soon as possible if you need assistance with your delivery details.
9. Contact Us
For questions regarding shipping and delivery, please contact:
Mahesh Namkeen Private Limited
Phone: +91-9580590590
We aim to make your online shopping a hassle-free experience, so our shipping methods and policies are designed to get your order to you fresh and efficiently. Your order will be on its way soon, handled with the utmost care by delivery professionals. Check our shipping schedule below to see just how long your order will take to get delivered.
General Shipping Rules
We may collect the following information :
- All orders have a processing time of 1-2 working days once the order is received.
- Any order placed/booked late on weekend i.e. on Saturday post 5:00 pm will be automatically processed for dispatch on Monday or on the Next Working day. There is no courier service or pickups on Sunday or on any Government Holidays, hence we have restricted our dispatch timelines due to the limited shelf life of our products.
- Orders booked during any festival month, might be delayed in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like, shortage of stock, overloaded shipments for delivery.
- Shipping Details while booking should be correct and any delay in delivery due to wrong details will be sole responsibility of customer only.
Shipping and Other Charges
- Shipping charge for orders is Rs. 100 . Free shipping is available on all orders with a final value above Rs. 1000/-
Grievance Handling
- All product and shipping related concerns will be entertained within 24 hours of delivery only.
- Pictures of concerned is must.
- All email should marked to info@maheshnamkeen.com
Delivery Time Schedule
DELIVERY TIMES ARE APPROXIMATE TIMEFRAME. THESE ARE NOT COMMITTED DELIVERY TIME.
- Delivery time for all orders are 3 to 4 Working Days after Dispatch.
Disclaimer
Kindly note that below-given shipping schedule is invalid during the spread of COVID-19. Due to transportation barriers the normal shipping time is 8-10 working days PAN India. Temporarily No Delivery Service In The Lockdown Areas / Containment Zones. To avoid inconvenience kindly contact us before ordering.